Q1: How do I create an account?
A1: To create a new account, click Sign Up on the top right-hand corner of your screen. A confirmation email will be sent once your account information is completed.

Q2: What is your cancellation policy?
A2: All orders that have not been sent can be cancelled by contacting us at support@jubticus.com

Q3: I ordered the wrong color. Can I exchange it
A3: Of course you can! Just contact our support team at support@jubticus.com. We will send you correct color ASAP.

Q4: Where are these products made?
A4: Designed in USA, Made in China.

Q5: Where is it shipped from?